Michael Jones was released from Hartgrove Hospital in Chicago without notification to his family or the hospital that transported him there. He is not familiar with the area and has not been seen or heard from since his discharge. Michael has episodes affecting his mental understanding, causing him to remember and forget things quickly. He was sent to Hartgrove because the local facility had no space. Upon discharge, he was allowed to leave without a phone or ID into an unfamiliar city. The hospital has poor reviews and initially denied having him in their system due to incorrect entry of his birthday, which was listed as January 8, 1992, instead of his actual birthday, August 8, 1992.